Frequently Asked Questions

Yes, we do, My.GreenThumb is an all-in-one platform designed to enhance your lawn care experience.

My.GreenThumb provides you with convenient and secure access to personalised lawn information, services, and resources.

Our customers gain exclusive access to LawnLove Rewards, our premium loyalty and rewards programme.

Designed with our valued customers in mind, LawnLove Rewards offers over 300 deals and offers from some of the biggest and most popular brands.

Very likely. GreenThumb's bespoke treatments are designed to reinvigorate your lawn. It’s likely you’ll be amazed. It’s very rare for us to come across a lawn which is beyond saving. If it is then our GreenThumb Makeover or our Lawn Refresh will be the answer.

You can adopt our services at any time of the year. There is never a ‘bad time’ to start improving your lawn.

For a preliminary estimate of lawn care costs, please visit our 'Get a Quote' page. There, you can measure your lawn and obtain programme, treatment and pricing details.

Following a seasonal treatment you will notice the weeds dying and the grass greening up within a couple of weeks.

Yes, very likely, and our NutraGreen feeds typically have twice the nutritional value, and last longer than store brought granular feeds or what a gardener can get hold of.

Exclusively for our customers, NutraGreen feeds are manufactured to our specifications based on decades of experience and millions of treatments. Our competitors buy ‘on the shelf’ products from distributors. Our treatments are carried out by around 1000 ‘local to you’ men and women who build our national reputation by providing great service. Each treatment we apply is tailored to each lawn, every time.

If you want the best in lawn treatments and don’t mind paying a pound or two extra for the best. Then you should choose GreenThumb rather than one of our competitors.

The purpose of Lawn Treatments is to improve lawn density, healthy turf and reduce weeds. Lawns are great for the environment. Grass is highly efficient in turning carbon dioxide into oxygen. A healthy 230 sq.m lawn produces enough oxygen for a family of 4. Healthy lawns are great feeding grounds for birds.

Lawns offset 50% solar heat through cooling evaporation. It’s like natural air conditioning on a hot day. When it comes to applying weedkillers. We only apply when weeds are visible. We avoid the ‘blanket approach’ adopted by others.

Healthy lawns are fantastic to the environment. At times to get a healthy lawn we have to address lawn problems. We only apply a weedkiller where there is a weed. Our Lawn Makeover is an outstanding example of our dedication to sustainability and the use of organic and recycled products.

Click here for a whole page dedicated to the answer and the solution.

Yes, we do offer a variety of one-off treatments, including Lawn Refresh, Lawn Makeover, Aeration, Scarification, and Hard Surface Weed Control. These services are perfect for addressing specific lawn issues or giving your patio a lift.

However, our other treatments are part of our comprehensive lawn care programmes. These programmes are designed to provide year-round care, with treatments tailored to the specific needs of your lawn throughout each season. This approach ensures that your lawn receives the full benefit of treatments when they are most effective, promoting lasting health and vibrancy.

If you're unsure what’s best for your lawn, we’d be happy to provide advice based on its current condition.

The majority of our customers are not at home when we call. Since all our vehicles and Lawn Operatives are self-sufficient, we can carry out the treatment as long as we have access to the lawns.

If you would prefer to be in when we are treating your lawn, we will do our best to accommodate your request.

No. Regular watering does help maintain a healthy lawn though.

While we don’t offer lawn mowing services, our focus is on providing expert lawn care treatments to keep your grass healthy and looking its best. By ensuring your lawn is well-nourished and weed-free, we complement your regular mowing routine and help you achieve a lush, beautiful lawn. If you ever need advice on mowing, we’re happy to help!

We recommend that you don't cut your lawn for 3 days either side of any treatment. This is to ensure that we can see the weeds and the treatment of them has a couple of days to reach the roots.

We have a whole section dedicated to mowing, click here to check it out.

With most standard treatments we recommend a minimum of 6 months preferably 12. There are some treatments where we would ask you to dispose of the clippings in a different way for the first 3 cuts, these are generally one off treatments and we would advise at the time of the treatment.

Yes.

No, we want our customers to continue with GreenThumb based on our merits in creating a healthier, greener lawn for them - not because they are stuck in a contract.

Of course, with our treatment programmes, you will need to sign a Direct Debit Mandate with the relevant T&C’s which relate to this payment option.

Yes, our treatments are safe in the long term. However, we recommend keeping off the lawn until the liquid dries, which usually takes about 2 hours, to prevent it from being transferred indoors. For our NutraGreen Autumn Long Treatment, we suggest waiting a bit longer to avoid any risk of staining carpets or wooden floors.

For grazing pets like rabbits and guinea pigs, we recommend keeping them off the lawn for at least two weeks or until after three mows, whichever comes later, to prevent them from ingesting the treatment.

We don’t offer one-off treatments because achieving a healthy, lush lawn requires ongoing care and attention. Our tailored treatment plans are designed to provide your lawn with the nutrients and protection it needs throughout the year. Consistent treatments ensure long-term results and a stronger, greener lawn. We’d love to work with you to create a plan that suits your lawn’s needs.

Yes, we offer the option to spread the cost of our expert treatments throughout the year, making it easier to maintain a healthy, beautiful lawn. You can choose from three customised lawn care programs, each designed to address your lawn’s specific needs. Whether you’re looking for basic upkeep or more comprehensive treatments, we’ll help you find the right plan for your lawn.