Introducing My.GreenThumb
At GreenThumb, we’re always looking for ways to make lawn care easier, smarter, and more convenient for our customers. That’s why we’re excited to introduce My.GreenThumb—our brand-new online customer portal designed to put everything you need at your fingertips. Whether you want to manage your account, track treatments, pay invoices, or view expert lawn care recommendations, My.GreenThumb offers a seamless and personalised experience that puts you in control, anytime and anywhere.
We are pleased to have recently launched My GreenThumb, our Online Customer Portal. A one-stop solution for managing all your lawn care needs.
My GreenThumb is a secure online platform that provides our customers with access to personalised lawn information, services, and resources, The platform is designed to enhance our customer’s experience by offering a centralised hub where they can manage their accounts, access relevant information, and interact with us.
By offering a self-service option, customers can access important information where or whenever they choose, without contacting customer support, reducing wait times and increasing efficiency and convenience.
My.GreenThumb shows tailored information, such as upcoming treatment information, treatment history, invoice details, lawn recommendations, and support resources. This level of customisation helps our customers find what they need quickly and efficiently.
At GreenThumb, we understand the importance of providing a seamless customer experience. Our customer portal offers all these benefits and more, ensuring our customers have easy access to the information and support they need. Sign up for our services today and experience the convenience of My GreenThumb.
What’s included on My.GreenThumb?
My.greenthumb provides a seamless and convenient way for customers to manage payments online. They can view and pay invoices instantly, ensuring their account is always up to date. This feature allows for quick, secure transactions from any device, any time of the day (or night!).
Customers can also view upcoming lawn treatments at any time, easily keeping track of upcoming dates and services. There is also an ability for customers to let us know if a scheduled treatment date isn’t convenient, and submit a request for an alternative date*.
Customers will have access to bespoke recommendations made by an expert GreenThumb Lawn Operative during a visit. These will be presented under a specific ‘recommendations’ page in the My GreenThumb portal, where they can choose to accept the additional treatment and associated benefits.
Your Lawn, Your Way—With Perks Included
Sign up to one of our Lawn Care Programmes and enjoy all the benefits of My.GreenThumb—our online customer portal. You’ll be able to manage your account, view treatment history, and access personalised lawn care recommendations. Plus, as a valued customer, you’ll automatically unlock access to our Loyalty & Rewards Programme, with exclusive perks, offers, and more.
Why Lawn Care Helps
Professional lawn care delivers better results than DIY. Expert treatments and regular maintenance create healthier grass, fewer weeds, and more free time for you to enjoy your lawn.
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Why should I treat my lawn?
Lawn treatments are essential for keeping your lawn healthy and vibrant, tackling issues like pests, disease, and nutrient deficiencies. GreenThumb’s tailored treatments keep your lawn lush, green, and strong all year round.
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Types of Grass
Choosing the right type of grass can make a big difference in how your lawn looks, feels, and grows. Visit our blog to learn about the different types of grass and find the best one for your lawn.
Read MoreAlready a Customer?
Make the most of your GreenThumb journey. Log in to explore your rewards, check upcoming treatments, or update your preferences—all in one place.