Boston
Russ Price is the owner of GreenThumb Lawn Treatment Boston. With the help of his trusted Operations Manager Wilf, Russ is bringing a whole new look to the lawns in the PE20 to PE25 Postcode sector.
The business went live on the 1st Feb 2010 with only 9 existing customers and already it’s providing a quality service to several hundred satisfied customers.
Russ was himself a GreenThumb Customer for 3 years before deciding to go ahead with the purchase of the business in the summer of 2009. Coming from an ex-military background and having spent 15 years in senior operational management roles both in the commercial and charity sector, Russ knew that he had the skills for running his own business and with the support of the most successful Franchise in the country behind him he is growing quickly.
Russ says ‘’I’ve seen the products we use work on my own lawn over several years and it is quite fulfilling being able to combine this experience with the technical knowledge and expertise that the GreenThumb brand gives. Customers are not just buying the service and skills that I bring, they also have the support of the country’s leading Lawn Treatment brand behind them with technical support gained over the 25 years that GreenThumb has been around’’.
One of his customers, Mr Fox, from Skegness contacted Russ after waiting for several years for GreenThumb to be able to provide a treatment service in the area. Mr Fox says ‘’I had my turf laid by a professional company who have dealt with Wembley in the past. As such I’m not going to hand over the care to just anyone and I wanted GreenThumb to be the ones that looked after it. After just one visit the improvement is fantastic and the way and manner in which Russ conducts himself means that you really do feel a valued customer. The neighbours that look out onto my lawn have all become GreenThumb customers too after seeing how good the lawn looks and I have no hesitation in recommending Russ and GreenThumb to anyone’’.
Russ goes on to add ‘’In addition to having a product and service that works and is cheaper than the D.I.Y solution, our strength is being local to the customer base. We are in the area all week - 52 weeks of the year and can react to the needs of the customer as well as the weather! The flexibility of being able to reschedule treatments quickly if rained off or affected by other aspects of the weather is a key factor to a professional service in lawn treatment and we appreciate the customer service part of this is very important. The area we cover is large enough to keep us busy but not so big that we are stretching our resources by spending more time driving to the treatments than is realistic’’.
Russ says ‘’As we grow, the evidence of the success of our products we use is for all to see and we do get a lot of business via referrals from existing customers. I am keen however to be able to talk to as many people as possible about what we do and how it works and would stress the free Lawn Analysis is absolutely without obligation.
Russ says ‘’The lawn is always a symptom of the soil. During the Lawn Analysis process we take soil samples from various areas in the lawn and identify any problems that may exist. We also identify the species of weed in the lawn, both common types and any more difficult weeds - all of which we can treat. We also allocate a Treatment Value to the lawn which starts from £15 per treatment with the basic schedule covering four treatments a year. No lawn is too small or too big and if the customer comes on board after the Lawn Analysis they are not bound into any contract – it’s a pay as you go service. We are that confident what we do works that we have no problems doing this’’.
GreenThumb Boston is also in the process of launching a Direct Debit payment scheme to existing and new customers for Spring 2011 where a significant discount on the cost of treating your lawn can be had.
Online Payment Details:
Lloyd's TSB Bank
Sort Code: 30-93-72
Account Number: 00170702
"After just one visit the improvement is fantastic, I have no hesitation in recommending Russ and GreenThumb to anyone."
Mr Fox